Whatever the reason, we’ll help you deal with the problem so you can enjoy your YouTube videos in peace.
21 Ways to fix YouTube not working on iPhone or iPad
1. Check your internet connection
The first step is to check if the Internet is working on the device. Open a site in Safari. If it boots up as usual, then everything is fine.
If you are using mobile internet, check to see if your traffic is being used up.
2. Enable Cellular Data for YouTube
In the settings, select the “Cellular” section. Make sure the radio button next to YouTube is green.
3. Turn Airplane Mode on and off
When you turn on airplane mode on your iPhone, it turns off all communications on your smartphone, including Wi-Fi, Bluetooth, and cellular. This should fix the network connectivity issues.
Airplane mode is switched on and off through the control center. It is enough to press the icon with an airplane. You can also select the “Airplane mode” section in the settings. Unplug it, wait 15 seconds and plug it back in.
4. Disable VPN
Sometimes YouTube may not work when connected to a VPN. To fix this, disable VPN through the service app.
In iOS 15, YouTube may be interfering with the iCloud Private Site feature.
5. Change YouTube video quality
Often the video does not play due to the slow Internet, which cannot cope with the high quality playback. In this case, you can try changing the video quality.
Click the three dots icon > Quality > Other and select a lower resolution. The minimum is 144p, but 360p is better.
If your internet is always slow, you can set the default video quality to low.
- In the YouTube app, select your profile in the upper right corner and then click Settings.
- Select Video Quality.
- Here select the items “By mobile network” or “By Wi-Fi “ and set them to “Save traffic”.
6. Start the video again
Sometimes the video itself freezes on the loading screen or does not turn on at all. Close it and restart it.
7. Restart the YouTube app
Close the YouTube app using the app switcher, wait about 15 seconds and restart it.
8. Reboot iPhone and Wi-Fi router
Restarting the iPhone often solves the problem. Just turn off your smartphone and turn it on after a minute.
It is also worth trying to turn off and turn on the Wi-Fi router. The internet may start working normally.
9. Use a different browser
Do you watch YouTube through the browser Aloha, Brave, Firefox, etc.? Try opening the site in Safari or Chrome. It might work in another browser.
10. Clear Safari data
If the YouTube site does not work in your browser, try clearing its data. For example, go to Safari preferences and select the “Clear history and data” option.
If you have a third-party browser, look for the option right in the settings inside the app.
11. Use the official YouTube app
When you are sent a YouTube video link in the messenger, the video opens in the messenger window. Sometimes the video won’t load because of this.
Instead, click the link again to open the video in the YouTube app. You can also copy the link and open it in your browser.
12. Update the YouTube app
Perhaps the YouTube app is not working due to a bug. In this case, you need to update it.
- Hold the App Store icon on the iPhone home screen and select Updates.
- If a YouTube update is available, install it.
13. Reinstall the YouTube app
If the update doesn’t work, try uninstalling and reinstalling the YouTube app. Note that this will also delete any videos that you have saved for offline viewing.
14. Check if YouTube works for others
Sometimes the problem may not be with your device or the Internet, but with the YouTube service itself. Find out if YouTube works for others.
You can enter the query in a search engine: “YouTube is not working” and search for news on this topic.
15. Turn on YouTube incognito mode
- In the YouTube app, select your profile.
- Click Turn on Incognito Mode.
- Try to turn on the video now.
- To turn off the mode, click the incognito mode icon in the upper right corner.
Please note that your subscriptions are not displayed in incognito mode.
16. Log in to YouTube again
Sometimes the problem disappears after you log out and log back into your account.
To do this, select your profile, at the top, click on your profile name and select “Watch YouTube without logging into your account. ” Now restart your iPhone, launch the YouTube app, and log in again through the profile icon in the upper right corner.
17. Free up storage on iPhone
If your smartphone is low on free memory, YouTube and others may freeze or crash. Try to free up memory by deleting unnecessary files and applications.
18. Change the location in the YouTube app
If only some of the videos don’t play, try changing the location in the YouTube app. Select your profile and then Settings. In the “General” section, select “Location” and then change the country.
19. Remove YouTube from Screen Time Settings
Have you blocked YouTube through screen time? In this case, in the screen time settings, select “Content and privacy” and disable the function at the very top.
20. Update the iPhone system
If you have an outdated version of iOS, try updating your system. You can check for updates through the “Software Update” section in the main settings.
21. Reset network settings
If all else fails, try resetting your network settings. To do this, in the main settings, select the “Reset” section, and then “Reset network settings”.
After that, connect your iPhone to Wi-Fi or cellular and try launching YouTube.
We hope you succeeded, and now you can safely watch YouTube videos.